Troubleshooting
Solutions to common problems and how to get back on track quickly.
- I have not received a confirmation email to verify my email address. What can I do?
- I forgot my password. What now?
AutoCaption
Microphone Kit
- How can I improve the accuracy of transcriptions with the Microphone Kit?
- What should I do if the firmware update of the Microphone Kit is stuck?
- Why are the transcriptions not visible in the Speaksee app?
- What is the maximum distance between the microphone and the base station?
- Why won't my Microphone Kit connect to my smartphone or tablet?